Monday, November 14, 2011
"A Shout Out To Joan's Gardens"
No posting for today. But, I had to tell you of my experience with "Joan's Gardens" ! This last Friday I was notified my credit card had been compromised. Within a short span of time 12 fraudulent charges had been made on my credit card. I spent most of the day and part of today on the phone or with a police officer filling out a report. I am sure you can all understand my frustration and disgust. My account was reported as fraudulent and it will take approximately ten days before I have a new account and cards. Then I received an e-mail from Joan Fricker telling me my order was ready to ship and my credit card would be billed. I quickly fired off an e-mail to her explaining what my problem was. I was ready to cry as my order included some wonderful items I had picked out for some special friends! I was sure my order would be cancelled and I would not have these items for the gifts. Not to worry, Joan said she would ship the items and I could just give her the new account number when it got here. How about that for customer service. I am so impressed, I have ordered through Joan before and always had excellent service, but this goes above and beyond. I hope you all will shop through her store and let her know just how much she is appreciated. Thanks and blessings to each of you. (And a pox on the thieves who steal, I pray that your equipment fails and you are caught by the authorities!!